Unlock Maximum Performance with Data & Support
Our Customer Success Plans combine actionable data and flexible support options to ensure maximum performance and time to value with Cognex Modular Vision Tunnels. Choose from a range of plans based on your business needs.
All plans leverage Edge Intelligence, a software platform that offers robust analytics and delivers deeper insights into operations to inform data-driven business decisions.
Self-Guided, Always-On
Collaborate as needed
Leverage an expert partnership
| Plan Summary | ||
|---|---|---|
| Standard Success Plan | Premium Success Plan | |
| Get started with your Modular Vision Tunnels and browse training and support as needed. Upgrade to Premium or Personalized at any time. | Enhance your partnership with Cognex with key guidance and timely support when you need it most. | |
| Learn more about your tunnels and solutions with self-service resources and tutorials | Ensure timely support with fast responses to critical events | |
| Go further by requesting additional training and resources as needed | Partner with Cognex for an annual business review, tailored coaching, and an evaluation of tunnel performance | |
| Includes Basic Edge Intelligence Tunnel Manager, with limited access to data and analytics | Empower your teams with seats at exclusive training events | |
| Includes Advanced Edge Intelligence Tunnel Manager, with unlimited access to data and analytics | ||
